OUR POLICIES

CHILDREN

 

Due to insurance and liability requirements, Children may only accompany you in the salon if they have a scheduled appointment.

 

NEW APPOINTMENTS

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For all new appointments, we charge your card a deposit in order to hold your appointment.  This amount will be debited immediately upon payment.  You must pay the remaining balance during your scheduled appointment.  Microblading and Semi-Permanent Makeup Deposit $100.00. In the event you would like to reschedule your appointment, please visit our website or call us up to 3 days (72 hours) before your scheduled appointment.

 

ARRIVAL TIME & LATE ARRIVALS 

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Please arrive 10 minutes before your scheduled appointment time. If you are more than 20 minutes late,SWAD Academy Bay Area reserves the right to cancel your appointment and your deposit will not be refunded.  If you are more than 20 minutes late for a complimentary appointment, then your subsequent appointment will no longer be complimentary.  

 

If your service is cancelled due to your late arrival, you will be charged the cancellation fee for the services you booked (See Cancellation Fee schedule below).​

 

CANCELLING OR CHANGING YOUR APPOINTMENT

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Appointments happening within the next 72 hours may not be rescheduled.  If you need to cancel your appointment with 72 hours, your deposit will not be refunded. You will receive a text and email approximately 7 to 10 days prior to your appointment.  Out of respect for our artist and their time, you must confirm your appointment a minimum of 72 hours in advance. Appointments that are not confirmed at least 72 hours before they are scheduled will be canceled due to no confirmation.  If you, or another person in your household, has an infectious or contagious illness, please contact us as soon as possible to reschedule your appointment for a later date. There is no penalty or time frame required in this case, for your safety and that of other clients. 

 

CANCELLATION FEE FOR MICROBLADING AND SEMI PERMANENT MAKE UP SERVICES:$100.00

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DISQUALIFICATIONS LIST

 

Please view our DISQUALIFICATIONS LIST below before booking.

If you schedule your appointment and have one of the conditions listed below, we will refuse service and you will lose your deposit.​

 

NOT RECOMMENDED IF YOU HAVE (FOR SEMI-PERMANENT MAKEUP):

 

Eczema

 

Pregnant / Nursing

 

Rosacea

 

Melasma

 

Tumors, Growths, Cysts, or Cancer

 

Hemophilia

 

Epilepsy

 

Blood thinner medication

 

Thyroid Issues

 

Accutane in the past year

 

Sick (cold, flu, etc.)

 

Sunburn/ Suntan

 

 

NOT RECOMMENDED IF YOU HAVE ( FOR MICRO NEEDLING):

 

Eczema

 

Pregnant / Nursing

 

Rosacea

 

Raised moles or skin tags

 

Active acne

 

Psoriasis

 

Open wound

 

Solar keratosis

 

Scleroderma

 

Accutane in the past year

 

Sick (cold, flu, etc.)

 

Sunburn/ Suntan on face

 

Collagen vascular disease

 

Fungal infection

 

Hypertrophic or Keloidal Scars

 

Blood Disorders (Sickle Cell Anemia, Hemophilia)

 

Transmittable Blood Diseases such as HIV or Hepatitis B/C

 

Diabetes

 

Lupus

 

Active Vitiligo

 

Steroids (must be off for 6 months)

 

Retinol / Retin-A (must be discontinued 7 days prior to procedure)

 

Recent Injections in the past 2 months ( Botox, Radiesse, Juvederm, etc.)

 

Alcoholism

 

Vertigo, Fainting Spells, or Chronic Dizziness